Business Development Executive – Warm Enquiries
Full job description
Platform Resourcing
Salary: £31,200 per year
We are currently working in partnership with a Manufacturing Business based in Caerphilly who are looking to employ a permanent Business Development Executive to join a new division within their business.
This is warm inbound enquiries by telephone and email – your responsibility will be to build a relationship quickly, promote the correct product for their needs and secure business based on this. It is not cold calling prospective clients.
The successful Business Development Executive will drive revenue generation through the provision of technical sales support and advice to customers, producing quotes and building relationships quickly with customers advising on products to suit their needs.
Business Development Executive Benefits:
* Basic salary of up to £31,200dependant on experience plus bonus commission structure of up to £5,000 per year
* Permanent, stable role within a growing organisation during an exciting period of expansion
* 8.45am – 4.45pm Monday to Friday (37.5 hours per week)
* 23 days holiday plus 8 bank holidays
* Contributory pension
* Free Parking
* Progression opportunities available
Business Development Executive Duties and Responsibilities:
* Provide reliable and positive telephone support to customers.
* Receive incoming sales orders and enquiries by telephone, email or fax, or from verbal instructions, enter details onto ERP system.
* Provide sales support and technical/ product guidance to be able to produce quotation.
* Handle customer queries and complaints and follow through to satisfactory resolution.
* Keep CRM system updated and accurate.
* Upsell products where possible on every enquiry received over the phone after establishing customer needs.
* Develop and analyse data to determine how to better accommodate new and existing customers.
* Perform research on accounts to drive sales opportunities.
Business Development Executive Essential Experience/Qualifications:
* Experience in a quotes based/ internal sales role responding to enquiries
* Demonstrated ability to build relationships with customer at first point of contact.
* Excellent communication skills both written and verbal.
* Experience of effective account management.
* Strong administration skills, able to process orders.
* Able to learn product knowledge.
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By applying for this position, you are giving consent for Platform Resourcing Limited to contact you regarding this vacancy and to discuss potential opportunities that would be seen to be in both parties’ interest for the explicit reason of assisting you to find work. Your details will not be passed on to any prospective employer/s without your prior consent. Platform Resourcing will not share any of your details with any third parties unless deemed suitable by you as the applicant/data subject.
The above is a general overview and should not be used as a comprehensive list of Platform Resourcing Limited’s commitments. You can find more information on how we handle your data please see our Data Protection and General Data Protection Policy within our policies page on our company website. If you have any questions, please call before applying.
Platform Resourcing are advertising this vacancy and are acting as an employment agency
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