Band 8a Phlebotomy Manager

An opportunity has arisen for a passionate and proactive individual to become a crucial part of our organisation as a Phlebotomy Manager. The ideal person should demonstrate flexibility to operate  across all three of our sites, two in Basildon, and the third in Southend. With your exceptional leadership skills, you will inspire the team to deliver accurate and timely results and ensure that our phlebotomy department continues to meet the highest standards of excellence in healthcare.

Join us and be a part of something truly exciting in the world of Phlebotomy. Apply now and take your career to new heights!

Role outline:

• Provide a customer-centric phlebotomy service that serves the community and the local healthcare services
• Be the main source of knowledge and information about phlebotomy, its provision, and the performance of the service, for the organisation and its customers
• To provide effective leadership and management to all employees and others within phlebotomy and the wider community
• Ensure compliance with all relevant current and future legislation, including requirements of all appropriate regulatory bodies, requirements for external accreditation to an international standard, and guidelines from professional organisations
• Effective use of IT systems for employee rostering, management of appointments, patient flow and service performance, and requesting and labelling of samples
• Ensuring appropriate planning and development for the future is undertaken, including undertaking research and audits, producing reports and presenting findings

Essential

• Experience of managing a large clinical service, including management of patient flow and workforce management
• Expert level knowledge of phlebotomy services
• Expert knowledge of guidelines and protocols relating to phlebotomy
• Strong experience of completing and managing rotas
• Knowledge of relevant computer applications, including appointments booking and call handling systems
• Experience of managing staff and HR issues working within guidance of policies and procedures.
• Experienced and clear communicator of complex information and results, with the ability to discuss issues which may be contentious and require persuasive and reassurance skills

Desirable

• Management qualification e.g. DMS or equivalent experience
• Health and safety qualification to IOSH standard
• Project management experience, skills and qualifications
• Continuous Improvement knowledge and thinking

At SYNLAB, we believe in nurturing a culture of well-being and ensuring our employees are supported both professionally and personally. That’s why we’re thrilled to offer an exhilarating rewards package, including our incredible Wellbeing Allowance worth up to £1500 per annum for our esteemed team members working in Band 2 – 6 roles. Additionally, for band 5 & 6 roles, where night shift is part of the role requirements, you will receive enhanced night shift payment. For Band 7 – 8c roles, a discretionary team performance bonus payment worth up to 5% of salary per annum.

About Us

SYNLAB UK & Ireland work closely with clinicians, hospitals, occupational health providers and clinical researchers to provide a complete pathology offering.

We operate in increasingly diverse environments which is reflected in our workforce, clients, customers, suppliers, communities and partners. We believe an inclusive workplace culture is the best way to source, attract and retain diverse and talented people, and create a sustainable, high-performing workforce.

We believe our staff is vital to the principle of making a positive difference to healthcare, therefore, we promote a culture of continuous personal development where scientists and staff have the support and resources to acquire new skills and build their careers through learning and development opportunities, coaching and clear career pathways.

We promote an open and collaborative culture where leaders act as role models and facilitate a two-way communication, engage with staff and stakeholders transparently and actively encourage feedback and suggestions.

Please note that we reserve the right to close any adverts once we have received a sufficient number of applications. If you decide to apply for this post but do not hear back from us within two weeks of your application, please assume that you have not been short-listed on this occasion.

SYNLAB UK & Ireland is a committed equal opportunities employer and does not unlawfully discriminate on the basis of any status or condition protected by applicable UK employment law.