Band 3 Medical Administrator

Salary: £26,000 per year

Apple Recruitment are seeking to recruit a Band 3 Administrator with typing duties for our public sector hospital client based on the Lisburn road in Belfast. The role is mon-fri, 9am-5pm, 37.5 hours per ween, £26,000 per year and temporary initially for 6 months.

Main Duties / Responsibilities

* Answer Haemophilia Helpline telephone and redirect calls appropriately and deal with routine telephone enquiries from patients, staff, relatives, GP’s and multidisciplinary team

* Develop and maintain good communication during telephone calls and passing all appropriate information required on to the relevant staff

* Recording patient’s clinic attendances on PAS.

* Recording Ward Attenders and Day Case patients on PAS.

* Booking Transport and Interpreters for patients when required.

* Develop and maintain an efficient filing system, ensuring confidentiality and security of documents.

* Provide secretarial support including audio typing of clinic attendances using digital dictation system.

* Liaison with other departments and professionals as appropriate.

* Recording and distribution of incoming mail/post/emails and dealing with routine correspondence and outgoing mail and distribution to relevant staff.

* Prioritise and organise work effectively.

* Maintain a high standard of confidentiality at all times.

* Ordering stationery and ensuring adequate supplies are maintained

* Maintenance of office equipment

* Compliance with all relevant legislation and Trust policies relating to Data Protection and Confidentiality of Information

* Provide cover for other team members during periods of annual leave and sickness absence.

* Any other duties, appropriate to the grade which may be assigned as the role develops

Criteria

4 GCSEs (Grades A-C) including English Language or equivalent or higher educational standard AND 1 year administrative / clerical experience

OR

3 years administrative / clerical experience

*Experience should be in an office environment

In addition to one of the above:

Experience in the use of Microsoft office packages including Excel and Word

AND

OCR Stage 2 Text Processing (Part1) and Stage 2 Word Processing / Typing (Part 2) or equivalent qualifications