Audio Visual Service Engineer

This is a superb opportunity to work as a Service Engineer with a specialist AV Integration company who provides AV solutions to the Corporate & Commercial sectors.

* Working closely with the admin team in the management of all AV/VC support agreements including logging, attending and closing down of service calls on in-house management system
* Undertaking scheduled preventative maintenance service visits to clients with support agreements
* Accurate liaison with other departments to ensure client account is maximised to full potential i.e. additional works, etc
* Uploading of compiled code and firmware to audio visual control systems i.e. Crestron
* Uploading of firmware / configuration files to VC hardware i.e. Cisco/Polycom
* Providing end user training & obtaining client sign off where required to both newly commissioned and existing AV/VC solutions
* Providing support to the engineering team in the commissioning of installed AV/VC solutions

In addition to the practical responsibilities above the Service & Support engineer will also be required to uphold the following ethics:

* To be an enthusiastic team player capable of meeting deadlines and going the extra mile to ensure timely project completions.
* To have/maintain strong knowledge of both the clients and other manufacturers products.
* To ensure that health & safety policies are complied with at all times.
* To act in a professional and courteous manner to customers, suppliers and colleagues.
* To ensure that personal appearance and any allocated staff appearance is maintained to a professional level and that the company uniform and vehicle is respected and adhered to.
* To ensure that timekeeping in relation to site arrival and departure is maintained to an acceptable level.

Keywords: Audio visual, Video Conferencing, AMX, Crestron, Polycom, Tandberg, Lifesize, AV, VC, Cisco. AV Service Engineer, Audio Visual Service Engineer, Audio visual Engineer, AV Engineer, AV-IT Recruitment.