Assistant Service Manager

Avenues is a community where people smile, laugh, grow and achieve great things.

Come on an amazing journey with us! We are opening a new supported living service based in Radlett, St Albans in newly refurbished bungalows supporting twelve to sixteen people with a learning disability and potentially other associated support needs. We’re looking for Assistant Service Managers to join the brand new team with the idea that an Assistant Service Manager will be based at one bungalow.

This is a brilliant opportunity for the successful applicants to be fully involved in the setting up and shaping of this new service. You’d take ownership of your role and development and make sure people we support have a good day every day!

You will have the amazing opportunity to make a wonderful impact on people’s lives and supporting the Service Manager to build and lead a great team who you will support on shifts as part of the role, receiving full support from the beginning of your journey with us.

We just ask that you share our values and you have a fun, positive and can do attitude!

Our ideal Assistant Service Manager looks like this!

• Experience of working with people disadvantaged through illness and disability
• Experience of managing budgets and financial information
• Knowledge of sector relevant legislation regulatory bodies and their standards
• Work with your Service Manager to manage and lead a successful and positive team.
• Understands the balance between keeping our people safe and positive risk taking.
• Have a good understanding of the social care sector and how this benefits and impacts the people we support.
• Stay up to date with policies and procedures to carry out and maintain safe and best practices.
• Support the Service Manager to recruit new employees and develop and manage your staff team in a fair and consistent manner.
• Work with your Service Manager to reinforce a positive culture of continuous improvement.
• Act as the Service Manager in their absence.
• To be able to take part in a management cover rota which could include day and night shifts.

For more details about the role, please have a look at the role profile.

Your values should match ours:

Respect: We treat people as we would wish to be treated ourselves.

Excellence: We don’t settle for okay, we are determined to achieve more.

Integrity: We do the right thing, even if it takes more time and effort.

Pride: The work we do is something we want to tell others we are part of.

Benefits you can expect!

• Early Pay – ability to access your earnings more frequently if you wish.
• Paid enhanced DBS.
• Flexible working.
• Up to 28 days paid annual leave (pro rata).
• Access to high quality training that supports your career development.
• Contributory pension scheme with life assurance.
• Shopping discounts via Blue Light Card and The Bene£its website.
• Recommend a friend scheme – earn up to £500.
• Free and confidential 24/7 access to the health portal, counselling and support.

About us:

Avenues Group is a specialist charity provider of supported living, residential care and outreach services for people with autism, learning disability and complex needs.

We know that well-supported people support people well, and we invest in our employees so everyone can thrive. We offer excellent career and development opportunities across the organisation.

You’ll become part of our strong Avenues community, which is there to support you each day.

Contact us!

If the role appears and you don’t quite meet all the above criteria, but share our values and are willing to learn please do get in touch with us. We believe that a good Assistant Service Manager with the right values can be supported to develop the skills needed. We will support you with excellent training, ongoing coaching and other benefits.

As part of our commitment to the “Disability Confident Scheme”, candidates who declare a disability, and meet the key criteria for this role, will be given the opportunity to demonstrate their abilities at interview stage.

We’re there for you, from your first conversation with our recruitment team, to day one of your induction, and throughout your career.

Apply or get in touch with us today – we look forward to hearing from you.