Assistant Business Analyst (Fraud Support Assistant)

Fraud Support Assistant

Fraud & Financial Crime Team

BA Assistant

My client, a tier one bank, are looking for a Fraud Support Assistant to work within the Fraud & Financial Crime team in London. The fraud Support Assistant will provide general support, analytics, report writing, written and verbal communications at all levels within the bank to support the Fraud Analyst and Investigators who complete complex investigations to mitigate fraud losses across bank products including Business Current and Savings Account loans.

The Fraud Support Assistant responsibilities will include:

– Support the investigation, analytical activity and case management of fraudulent applications to protect the interests of the company and its stakeholders.

– User access Management: managing user access to the fraud tool including creation of new users, amendment to existing user accounts, deletion of users and password resets.

– Incident Management

– Data feed monitoring: checking the daily feeds have reached the fraud tool, raising an incident in event of feed failure and managing resolution of the incident.

– Testing of releases and small changes made to the fraud tool

– Maintain and support the production and distribution of timely and clear Management Information reports to the fraud manager and team members covering the activities listed above.

– Annual Disaster recovery testing and management

– Report and help escalate fraud events in line with policies

The ideal Fraud Support Assistant will:

– Have at least 5 years experience in tier one banks

– Knowledge of Fraud & Financial Crime teams desirable

This is an exciting opportunity to join a long-term programme with extensions expected for successful candidates.

If you are interested in this Fraud Support Assistant position and meet the requirements above then please apply immediately as the client is looking to move quickly.

Fraud, Financial Crime, Business Analyst, Fraud Support, analytics, report reporting, Fraud analyst, Investigators, Fraud Losses, Savings Account, Business Current,

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