Area Manager – South West Essex

AREA MANAGER – South West Essex

We are looking to recruit a new Area Manager based in South West Essex to help our Business grow on a full time, permanent basis. Is that you?

If you have an excellent approach to customer service, a caring and calm attitude and understand the importance of homes and communities, we want to hear from you.

The job:

You will provide an efficient, cost effective management service to our customers and achieve the standards of performance set by the business to maintain its position as the leading manager of retirement housing and related services in Great Britain.

What we want you to do:

• Managing a portfolio of retirement properties
• Undertaking a quality control inspection of administrative records, development services, communal grounds, Resident social activities/welfare, development maintenance, and cleanliness
• Encouraging and supporting Residents Associations and their formation and acting as an ongoing liaison, in accordance with guidelines.
• Conducting regular management visits within 12 weeks, with core-time to each development
• Liaising with developer/management company on handover of new schemes into management
• Presenting draft budget meetings, and audited accounts meetings each year
• Managing overall control of all cost heads, producing budgets, and accounts for presentation to the Residents.
• Identifying staff training needs and evaluating the training carried out to meet those needs
• Fulfilling Landlord statutory obligations
• Dealing with technical issues and liaising with technical staff concerning major building works, etc

There will be considerable travelling and Area Managers will be expected to work from a self-imposed rota of visits that will involve working outside normal business hours at times.

What we’re looking for:

• Previous experience in a management position is required, ideally gained in a housing related business
• Customer service experience, including handling complaints and circumstances of conflict is essential
• Microsoft Word, Excel and Outlook is essential
• Understanding of office systems and procedures
• Budget/accounts preparation and delivery
• Ability to motivate and develop staff
• Company information systems such as ECS•

What we’re offering:

• On the job training and continued professional development
• Annual salary of £37,068
• 25 days holiday (plus bank holidays),
• Life Assurance
• Private Health Care
• Company pension scheme – employer contribution matched up to 4%
• Discounted voluntary benefits
• Life assurance

Who are we?

We’re Peverel Retirement, soon to be changing to FirstPort, our new brand which represents our vision to be the company that people turn to first to look after their homes and their communities.. We’re a company that’s going places, leading the way in the property services industry and we know we’re looking after more than just bricks and mortar. Our customers are demanding more, our market is growing, and so are we. It’s the perfect time for you to make a change. If you think all this sounds good, just apply with your CV and a covering letter outlining why you think you’re a good fit for the role.

Knight Square (formerly Peverel Group) is the parent company of FirstPort.