Ambulance Station Manager

Ambulance Station Manager

Hull

£31,100 – £35,178

This nationally recognised First Aid charity are seeking a customer focused and results drive individual to take on the position of Ambulance Station Manager to be based from their Hull location.

The Station Manager is responsible for the operational management of all Ambulance related activity within the Hull stations taking full ownership for maintaining standards, the management of your team and ensuring full delivery on agreed contracts and framework. You will be responsible for the safe and efficient operational practice of the station adhering to the compliance policies and procedures, meeting operational cost expenditure budgets, delivering effective people management and support for the station crew at all times

Other duties and responsibilities will include –

* Management of all station team leaders throughout the employee lifecycle including induction, observations, coaching/mentoring of crews, 1:1s, team meetings and performance development reviews recording any relevant issues
* Conduct timely back to work interviews and performance meetings while reporting any training needs into the relevant departments
* Responsible for timely and cost effective staff shift patterns that ensure consistent service delivery and agreed performance targets against KPI
* Ensure that all correspondence and data received is processed and recorded correctly.
* Maintain effective operational level communication with customers including attendance at customer performance review meetings.
* Conduct dynamic risk assessments/audits to ensure ambulance garages and other locations follow agreed standards in relation to health and safety regulations.
* Ensure that there is an effective system in place regarding the inspection of vehicles and equipment within the station, including operational cleaning and deficiency reporting.
* Participate in the 24 hour on-call management rota, providing silver level management support and attendance out of regular operating hours

The successful individual will have previously managed staff in a customer facing role with experience in successfully managing cost centre budgets. Your background will be within building a successful team focusing on quality results and creating an effective and harmonious work force. You must be at intermediate level on all MS office packages and also be able to work as part of a geographically dispersed team.

You must also be in possession of the 1HCD D1 and D2 driving qualification with no more than 3 penalty points.