Agricultural Parts Advisor
Full job description
Rea Valley Tractors
Salary: £31,200 per year
Agricultural Parts Advisor
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Part of the Dunstall Holdings Groups, Rea Valley Tractors (RVT) was established over 30 years ago and is a leading regional agricultural machinery dealer. We supply an extensive range of agricultural machinery throughout Shropshire, Staffordshire, Derbyshire and mid Wales and also sell high-quality used equipment across the UK and abroad.
The Parts Advisor is responsible for the selling, receiving and delivery of parts and accessories. This is a full-time role based on a 40-hour week from 8am to 5pm Monday to Friday with a requirement to work Saturday mornings on a rota basis.
Key responsibilities will include:
Promote and sells parts through all franchises and/or services to meet customer needs, by telephone and face to face; taking payment as required
• Ensures parts orders are ready for customer collection or packaged for courier/postal delivery
• Supply parts to Service Technicians including identifying parts required and ordering them to the relevant job number
• Verify receipts of incoming deliveries, including booking stock onto the management system, locating in relevant place or forwarding to despatch/workshop, whichever is applicable
• Assist in maintaining showroom standard
• Maintain control of stock levels and assists with stock takes
• Ensure relevant administration tasks are completed as required
• Contact customers with special offers/deals
• Take reasonable care for the Health, Safety and Wellbeing of yourself and others. This extends to co-operating to enable RVT to fulfil its legal duties.
Requirements for the role include:
• Experience in a John Deere parts environment or similar is preferred
• It would be essential to have knowledge of how a tractor works
• Ability to use standard computer applications – experience of Gold would be an advantage
• Excellent customer relationship skills
• Ability to work in a dynamic, fast paces environment
• Ability to thrive in a team environment
• Ability to work extended hours, weekends and on call particularly during harvest
Job Types: Full-time, Permanent
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