Aftersales Service and Repairs Administrator

Hours: 39 hours
Location: North Yorkshire
Salary: £18,000

This is an exciting opportunity for an accomplished and driven aftersales service and repairs administrator to join a global supplier of innovative life support products and services in atmosphere monitoring. Over 60% of our client’s products are exported into a number of niche markets worldwide including military, commercial diving, sport diving hospitality and safety.

This is a high level administrative role, reporting to the Production Manager. The successful candidate will liaise with customers, log all incoming repairs, prepare quotations and input repair orders, keeping customers regularly up to date with the progress of their equipment. You will also be directly responsible for controlling the import and export of equipment on behalf of the company ensuring adherence to HMRC guidelines.

Duties will also include preparing relevant work orders for the repairs team as required, first line responsibility for the management of imports and exports for repairs and general admin and office support. You will be IT literate and have excellent communication and negotiation skills and extremely high levels of attention to detail. You must also be able to work well under pressure within a fast moving environment and possess interpersonal skills to build rapport with others, displaying trust, integrity, and diversity awareness and good networking skills.

Previous experience of Inward Process Relief (IPR) and company compliance with customs import and export procedures would be beneficial.

Due to our clients location you will need your own transport.