Administrator

To act as the first point of contact for children and families accessing Early Help services, by providing a comprehensive and flexible welcoming service for staff, partners and visitors across a group of Children’s Centres. The post will also support the wider Early Help administrative function, providing support and assistance to the Early Help Management Team, Early Help Administrative Officer and partner agencies where appropriate.

Main duties and responsibilities:

Act as the first point of contact for children and families accessing Early Help services, providing advice and guidance where appropriate

Support the Early Help Operations Co-ordinator and Early Help Administrative Officer to produce regular reports from data recording systems such as eStart and ensure the use of quality data. Maintain accurate electronic records on relevant data recording systems (including registering families, recording attendance, change of address etc.)

Support the Early Help Operations Co-ordinator to ensure that all Early Help service delivery points are maintained in line with Health and Safety requirements as directed, and assist with the locking and unlocking of buildings as required

Provide administrative support to the wider Early Help Team as required, ensuring that information received by mail, telephone is effectively processed or forwarded, ensuring high quality communication at all times. Provide cover at other locations within the group as required to support flexible working, annual leave and other forms of absence

Manage room bookings within Early Help delivery points, ensuring rooms are set up appropriately for each group/user and cleared after use, and refreshments are supplied as required

Responsible for cash handling as required, maintaining accurate records and ensuring that all money is stored securely