Administrator

Salary: £26,000 per year

Francesca’s Recruitment is recruiting for Administrator – Somercotes, 3 contract position for an organised and efficient Administrator.

Job Role

• Take incoming calls from customers and action as necessary
• Plan workloads and deploy engineers ensuring maximum efficiencies are maintained
• Liaise with other depots, dealers and 3rd party service providers when customers are out of Depot area, ensuring that they respond within agreed timescales and provide and updated daily status report on any ongoing jobs
• Log and provide key information to enable accurate and meaningful KPI’s to be produced
• Check & monitor Job sheets/Timesheets using Daily Ops Monitor bringing any variances to the attention of the service manager
• General Admin duties, Inc. Filing, Memos, Faxes, Letters
• Authorise overtime in conjunction with the Service Manager, monitor and record on the internal log

Administrator Skills Required

• Be PC Literate with excellent verbal and written communication skills
• Previous experience within a similar role
• Have excellent telephone manner with a first-class approach to customer service
• Have strong interpersonal, organisation, motivational and communication skills

Hours: Monday to Friday 9.00am to 5pm or 8am – 4pm

Location –Somercotes,Alfreton

Salary & Benefits

• £21,000 depending on experience, skills and abilities
• Holidays: Start on 25 plus stats
• Pension
• Getting there: Free onsite parking

Please apply with cv for Administrator or call Francesca’s Recruitment on .