Administrator

Salary: £26,000 per year

Our client is seeking an experienced Administrator to support the Licensing team through a variety of functions, including research, operational support, and database management. The Licensing Administrator plays a key role in connecting and coordinating the efforts of various Licensing team members.

Key Responsibilities:

• Process incoming and outgoing post
• Books all applications received onto CRM
• Update account and company contact details on CRM
• Issuing copy invoices and licenses
• Assists Upsells with administration work including master fee sheets
• Assist with print jobs, collects and collates letters, facilitates signatures, facilitates mailing, and attaches signed letters in CRM.
• Organizes and maintains electronic files.
• Scans correspondence for problems and notifies manager as appropriate.
• Manage all incoming inquiries and routes them to the appropriate parties
• Processes credit payments and applies online payments to licenses booked by sales team
• Communicates with Finance regarding online payments received
• Picking up mail.
• Running mail machine & sorter.
• Take incoming calls from clients and direct enquiries to the appropriate personnel
• Undertake other responsibilities from time to time as requested by the company.

Skills and Qualifications:

• Experience in administration preferred.
• Knowledge of Microsoft Office 365 including advanced knowledge of Word and Excel, working knowledge of Outlook, OneDrive, and SharePoint.
• Communicate effectively in both a written and oral manner. 

We endeavour to reply to all applications, however, if you haven`t heard from us within 7 days, you have been unsuccessful with this particular role. You are very welcome to apply to future advertisements placed by Grafters Recruitment Consultants / Grafters Accountancy Personnel.