Account Executive

Account Executive (IT)

Salary:
£25k-£28k basic salary + Car Allowance

Location:
Cheshire

Company Overview:

I am currently representing a fantastic Managed Service Provider (MSP) within the Cheshire area.

Their aim is to be recognised by their customers as the most dependable provider of IT Services & Solutions by ensuring transparent communication, technical prowess, and delivering exceptional customer service.

Due to continued growth, this means an exciting and challenging role is available within their sales team for an ambitious individual. This role will suit someone who is ambitious and approaches challenges with a positive mindset. A brief overview of the types of values and personality traits we are looking for:

• Highly personable with a natural ability to establish, build and maintain trust with colleagues, customers, and suppliers.
• Confident and enthusiastic.
• Natural problem solver who demonstrates high levels of creativity.
• Someone who thrives on being given responsibility.
• A desire to continually learn and challenge yourself.

Role:

The successful candidate will be responsible for maintaining existing established relationships as well as developing relationships with new customers. The Account Executive will work alongside a designated Business Manager who has experience in developing new recruits. The Account Executive and Business Manager will work together to achieve a joint sales target.

Our client’s main aim is to provide a solid foundation for the successful candidate to progress through the sales structure at a rapid rate.

There is an expectation that the successful candidate will work in a hybrid way. Meeting customers face to face, spending time in the office building relationships with colleagues and working from home where and when required.

Key Responsibilities:

• Working in collaboration with the Business Manager to define a strategy for success.
• Provision of exceptional customer service; the foremost requirement within our responsive business
• Spending time with customers to understand their problems and challenges and working collaboratively with the commercial team to solve these problems.
• Working with the commercial team to understand the services we deliver to designated customers and identifying opportunities for service uplifts and contractual renegotiations.
• Account Management and continuous engagement within valued long-term relationships.
• Setting agreed KPI’s with your Business Manager and managing your own behaviours.
• Setting a defined new business strategy in collaboration with the designated Business Manager to generate net new accounts.

Experience and Skills:

• 1-2 Years of Customer Centric’ B2B sales experience in the UK. Candidates with equivalent Account Management/Customer Success/Telesales experience will be considered providing it is B2B.
• Ideal but not essential – face to face business sales experience and an understanding of the industry.
• Excellent communication skills and the ability to build rapport instantly.
• A UK Driving License

What is on offer and why apply?

• Engaging and creative company culture.
• Career development and learning opportunities.
• Competitive salary and benefits package including car allowance, pension, and private health.
• 25 days annual leave plus UK Public Holidays.
• Annual company bonus scheme.
• Flexible working.
• Paid for Social get togethers.
• Modern office environment with breakout areas and free parking.

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