Account Executive

Salary: £42,000 – £48,000 per year

Our client is a successful and well-established Food Manufacturer and a market leader. Now is an excellent time to join this family run business. It is also important to stress that this Company has been very resilient to the COVID climate and the popularity of their products has shown no sign of diminishing…

ROLE 

Purpose

The role will report into the Head of Commercial and include day to day account management of customers, support to the commercial and customer-facing technical team and management of group marketing campaigns. Key areas of involvement will be managing retailer relationships, building and relaying customer reports, gathering market information for customers, co-ordinating customer seasonal activity and communication of retailer needs to the business.

Key responsibilities:

• Management of key accounts

• Helping to co-ordinate customer queries and requests, ensuring customer needs are met.

• Managing and supporting with regular and ad hoc customer reporting and project work

• To act as direct cover for the Head of Commercial when they are away from the office.

• Making sure important customer information is sent out to the correct teams in the business.

• Visiting supermarket stores on a weekly basis to produce a competitor price and quality report. 

• Liaising with the order processing team with regards to order amendments (increases, decreases, cancellations).

• Supporting the Accounts team, with the debit and credit note requests.

• Overseeing rejections, shortages and over deliveries by liaising with the appropriate teams.

• Co-ordinate information and brief the business, with regards to customer seasonal delivery requirements, including preparation of the Christmas and Easter information packs.

• Attending customer meetings with the Head of Commercial, when required.

• Co-ordinating meetings and customer visits, where required

• Overseeing marketing opportunities and managing the Group’s presence on social media

CANDIDATE 

You must have previous experience working in sales within the Food Industry. You must have good communication skills and a strong grasp of English. You will be able to work autonomously or as part of a team with the confidence to speak to customers as well as colleagues in terms of developing relationships. You must have a Full driving licence.

MON-FRI Office Hours 

*Hybrid working after probation 2 days from home 3 days office