Account Executive

Salary: £26,000 – £36,000 per year

03082 Account Exec Poole £26,000 – £36,000 per year 

Its an exciting time to join with the company expanding, growing and investing in their future.

As part of the internal sales team, this position will provide exceptional customer management to both existing and new prospect customers. The role will manage a defined area of the UK and involve both existing account management 50% of the time and developing new customers 50% of the time.

Utilising a consultative sales approach you will manage and develop existing business using an account management plan. You will be expected to also generate additional business within existing accounts and with Care Home Groups that don’t currently trade with THE COMPANY. The role requires an ability to build strong relationships with several stakeholders at both Group and Independent level. 

This position reports to the UK Sales Director and works closely with the sales team in the care sector and with Sales Support and Customer Service. The role is based at Head Office in Poole.

The UK Care Team are responsible for UK Care Homes and is a team of 15 people, including 5 office based sales people.

The majority of accounts know who we are, what we provide due to our 30 year history and position as market leaders.

A sales training programme is included in our 2022 plans and this is an ideal role for someone seeking a medical sales career.

You should have experience in outbound calling, account management, lead generation and exceeding KPI’s.

The successful candidate will ideally have skills and experience in the following areas:

Experience:

Telephone or telephone research background essential

Worked with in an environment with call volume expectations

Worked in a sales team or similar environment 

Worked in a highly organised environment with strong administrative experience 

Has an eye for an opportunity

Worked as part of a team

Skills:

Excellent communication skills

Be enthusiastic, credible and dependable at all times

Be tenacious

Be focused and goal oriented

Be comfortable with project work 

Be able to achieve high customer satisfaction

Have good organisational skills

Be able to multitask

Have good knowledge about sales processes

Be able to work with teams or independently

Be inventive and resilient

Be comfortable in navigating around Excel spreadsheets; working with large data sets and pivot tables

Have excellent IT skills (including Outlook, CRM and MS Word) 

Key Tasks

Follow up previous quotations

Pursue leads that are interested in specific projects

Validating existing accounts in the CRM

Direct phone contact to understand how sites maintain their assets

Direct phone contact to establish the preferred method of handling waste

Direct phone contact to understand the fundamentals of the asset base

To obtain contact details for the decision maker and cleanse data 

Generating interest in discussing benefits of maintaining an existing asset base with an Account Manager

High activity levels with direct phone contact at site/group level

Supporting Account Manager with ad hoc projects to support the sales process and identify sales opportunities across the COMPANY portfolio of products and services

Segment accounts: Spending accounts: Platinum (site level), Gold, Silver | Non-spending accounts: Platinum, Gold Silver to understand the assets and potential business

Periodically review data to spot opportunities for Account Managers 

CRM Housekeeping to THE COMPANY Best Practice

Analyse data on an ongoing basis to provide the sales team and the business with an update on progress and any resulting themes with the data that will provide the sales team with opportunity and further enhance our market knowledge

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