Account Director

We are currently working alongside the UK’s Leading Facilities Management Company to recruit an Account Director to manage all aspects of Facilities Management across their prestigious Telecoms contract.

The Account Director will be responsible for delivering a total facilities management solution and there will be significant scope for development and enhancement to the services delivered.

The Account Director will deliver measurable penetration up the value chain, delivering sales and profit growth within the contract and take ownership of the strategic development of the client relationship, ensuring all opportunities are maximised

Further Responsibilities Include;

* Assuming P&L responsibility for the account, the appointed candidate will lead the day to day management of the performance, operational and financial aspects of the account.
* Develop the account into a ‘best in class’ example to be admired by the industry – demonstrating the value and transformational change that IFM adds and continues to add to the business.
* As the primary client interface, you will build strong and sustainable relationships with senior stakeholders and suppliers, and leverage those you have internally to ensure you always profile best practice from across IFM
* Challenge, inspire and enable a senior team to excel in delivering clear business objectives and providing strategic management information to drive efficiencies, savings and a holistic strategic approach
* Drive total ownership of the contract – with measurable and sustainable improvements to the efficiency and consistency of service delivery.
* Champion a culture of customer service, innovation, operational delivery and performance measurement.
* An inspirational mentor and decisive leader you will attract retain and develop upper quartile talent across the business and create a structure that supports succession planning and people development.
* Strategically strong you will identify, assess and drive the development of new revenue lines / service offerings from the existing contract.
* Inspire, support and direct a senior team in delivering business objectives.

Candidate requirements;

* Qualified to degree\post grad diploma or a BIFM recognition would be preferable.
* Strategically strong, a clear passion for growing both new and existing revenue streams.
* Has a desire to lead, a willingness to take accountability and responsibility.
* A sophisticated relationship builder and familiar with complex multi stakeholder environments, who is able to evidence having initiated and maintained long term partnerships with clients.
* Energetic and determined with a strong desire and focus to deliver added value and exceed business targets.
* Demonstrable P&L experience and a high degree of commercial acumen to play a full part in directing and leading the growth of the business.
* Sharp intellect, a challenging approach and a “can-do” attitude.
* Demonstrate ability to build target setting in the organisation, making it part of the culture, encouraging colleagues to excel in order to achieve.
* Technically capable, commercially aware and have the ability, gravitas, resilience and presence to inspire and influence those around them.