Account Coordinator

Salary: £26,000 – £28,080 per year

About us

Jobandtalent connects good people with endless opportunities. We created a revolutionary staffing platform that seamlessly matches workers with growing companies. Jobandtalent is the world’s largest and most successful job platform, with the highest NPS in the industry and having placed over 100,000 jobseekers so far.

Who we are

Headquartered in sunny Madrid, Spain, but home to the world, we are a remote-first company operating in 9+ markets across Europe and the Americas – with ambitious plans for further expansion. We need a passionate team to revolutionize the employment market with us. If you want to help us work on the future of work, keep scrolling; your next adventure awaits

The Position

We are looking for an Account Coordinator who will be in charge of the operational delivery success and growth of one of our Jobandtalent Global Clients.

Responsibilities:

• Management and coordination of temporary workers to fulfill client requirements
• Being the point of contact for our client and working with the Account Manager to implement and drive an effective recruitment, validation, and induction plan
• Conducting recruitment and selection of workers as well as inductions and refresher training
• Providing a positive customer experience, dealing with any worker queries quickly and efficiently
• Fulfilling daily volume requirements in line with client deadlines
• Accurate payroll processing ensuring both candidate and client expectations are met
• Holidays and Absences processing
• Address performance and attendance issues and make recommendations for personnel actions
• Monitor on-site operations as assigned, to ensure performance standards are maintained
• Follow up on complaints and lead investigations as directed

A successful candidate will have

• Previous recruitment or customer service experience.
• Strong communication skills both written & verbal.
• The ability to quickly adapt to changing priorities and strong problem-solving skills
• Demonstrate attention to detail
• Proven track record in team management
• Ability to train, coach, and mentor warehouse operatives
• Excellent interpersonal and communication skills (written and verbal)
• Ability to simultaneously perform multiple tasks
• Problem-solving attitude, makes effective decisions in a fast paced environment.
• Intermediate IT skills: Excel and Word

What we offer:

• The chance to make an impact in one of the fastest growing start-up companies in Europe.

• A global team formed by dynamic, highly skilled and ambitious people.
• 25 days Annual Leave + Bank Holidays
• A company passionate about diversity and inclusion
• A competitive salary + variable compensation
• Birtholiday- Paid Day off for your Birthday.
• Cycle to work scheme*
• Salary sacrifice Pension scheme with Penfold
• Up to 40% discount in selected gym memberships with Hussle
• Up to 25% discount in online coaching and counselling with Therapy Chat
• Discounts in selected high street brands
• Employee Assistance Program with Spectrum
• Eye care vouchers

(*Upon completion of probation period)

If you are looking to contact our onsite team, please visit the site locator on our website.

Single Resource do NOT charge any fees for our services.

Single Resource Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers.