Account / Contract Manager – Transport/Logistics

Account / Contract Manager / Transport / Logisitics

My client who are a leader in the 4PL Transport industry are currently looking for a bright and ambitious person to join their rapidly expanding team. For this role we want the best of the best, a true inspirational leader of the future with lots of drive.

Purpose of Role

The role is the first line of Management contact with the client and manages the delivery of 3t’s services through identification and implementation of process improvement and cost saving initiatives, and management of effective day to day service delivery.

Job responsibilities

• Manage client relationships at local level
• Develop, agree and implement cost saving initiatives
• Produce and communicate detailed, accurate management information for the client
• Review and analyse both data and processes in order to not only identify potential improvements but theorise, present, implement and realise their benefits
• Drive planning efficiency
• Resolve all issues escalated above planning/operations and implement corrective actions
• Conduct Account Management tasks including chairing/ presenting in meetings in line with 3t and Client expectations
• Manage the client’s and 3t’s adherence to processes
• P&L responsible
• Delivery of Service Excellence, through consistent delivery of contractual and non-contractual KPI’s and quantifiable continuous improvement initiatives

Qualifications / Skills / Experience

• Graduate with at least 3 years of industry experience and proven managerial experience of working in a customer facing environment
• Commercially aware, astute, self-motivated and target driven
• Comfortable and capable of building strong and lasting relationships / partnerships challenging customer environments
• A hands-on task-orientated manager with the credibility to instigate, influence and implement change and thrive in a changing environment
• Strong I.T. skills including MS Office, particularly Excel and Access
• Excellent analytical skills
• Highly competent communication skills, both written and verbal, which can be targeted to all levels within the 3t/clients business
• Experience of Project Management
• Ability to prioritize workload and remain calm and organized under pressure
• Applicant must have a full UK license and be a car owner, and be willing to travel to client sites on a regular basis