2nd Line Support Engineer

2nd Line Support | £200/day | Central London | Rolling Contract

Jonothan Bosworth Recruitment Specialist are currently representing our client; a prestigious IT services firm based in central London who boast an international client base – specialising in IT management, support, engineering & consulting.

This 2nd Line Support contract represents a fantastic short-term job opportunity for an individual with a desire to gain exposure to the latest and greatest technologies.

The Objective:

The ideal candidate will be able to provide support on a busy helpdesk (including use of a ticketing system eg. Remedy, Autotask) and be involved with the project engineering team on cloud and data centre infrastructure.

The Pre-Requisites:

You will require 3 years’ of 2nd line helpdesk experience, with an in-depth knowledge of Windows OS, Mac OS and Microsoft Office. In addition experience with Microsoft Exchange, Server, Office 365, Active Directory will be required.

The Key Responsibilities:

– Provide on-site services to clients in and around London’s Mayfair.

– Offer excellent communication skills and be able to work under pressure.

– Prepared to work some out of hours and weekends.

The Desirables:

If you possess an ITIL qualification and have experience with monitoring platforms, and are familiar with Windows registry, hybrid environments, virtualised technologies, Wintel server hardware, SANs and also possess a CCNA (and advanced network skills), then we’d very much like to hear from you!

Please send the most recent version of your resume to Jonothan Bosworth Recruitment Specialists today, and we will be in touch as soon as possible.