1st Line Support
Job Description
Mansion House Recruitment Limited
You will be responsible for providing companies internal and external system users with support in general hardware and software support.
This includes but not limited to; Diagnostic and resolving technical problems, Physical installation and removal of hardware, ensuring work delays are minimised.
Essential
* Proven IT User Support/Fault diagnosis and fixing experience
* Excellent communication skills with the ability to deal with outside suppliers & customers and represent company in a professional manner.
* Ability to manage your own work load and time within support and development tasks
* Previous desk decide support.
Qualifications:
* Must have a level 3 if the qualification credit framework (QCF). This equate to 2 pass grades in A levels, NVQ level 3, ITIL Level 3 (Intermediate) or BCS Level 3 foundation certificate in business analysis.
Monday to Friday 09:00 – 17:00
To apply for this job please visit definitejobs.co.uk.