1st Line Analyst / Service Desk Analyst / Help Desk Analyst

A fantastic opportunity to work with our client, a leading research institution in Central London, as a Service Desk Analyst / Helpdesk Analyst / 1st Line Support Analyst on a 1 month rolling contract basis. This role will be a mixture of remote and telephone based 1st line support.

The client is looking for a Service Desk Analyst / Helpdesk Analyst / 1st Line Support Analyst with good knowledge of 1st line support in professional environments. You will be experienced in Microsoft based systems especially Windows XP/7, Microsoft Office, Active Directory, Exchange and Windows Server. ITIL experience is desirable. This is a customer facing role and the client expects excellent communication skills and a positive mental outlook.
This would be a great opportunity to further your IT career. You will be working in a demanding but enjoyable environment where you will provide a much needed service to your employer.

Service Desk Analyst / Helpdesk Analyst / 1st Line Support Analyst

In accordance with the Employment Agencies and Employment Businesses Regulations 2003, this position is advertised based upon DGH Recruitment Limited having first sought approval of its client to find candidates for this position.

DGH Recruitment Limited acts as both an Employment Agency and Employment Business