Channel Support Manager

Salary: £22.2 per hour

Diamond Search Recruitment are delighted to be representing our client, a provider of title information, conveyancing searches and land reference services across the UK and Ireland.
Our client are an exciting, innovative and dynamic business, offering attractive company benefits and a friendly, high performing company culture! This really is a great opportunity for the right individual!
We are seeking an experienced Channel Support Manager. You will be creating ideas, supporting and sustaining sales activity alongside your colleagues in Business Development, Relationship Management & Marketing along with the wider team.
Fundamentally you will focus on projects that enhance communications in the conveyancing market and ultimately generate growth by developing concepts both directly and indirectly to increase awareness and expand relationships with customers. You will bring new products to market, help to plan and execute a communication project plan and will continually look at the changing needs of the market and bring new ideas on how to engage with audiences.
This role really focuses on how to generate interest considering what methods will work best.
This role is a hybrid role, so a solid understanding and experience in sales and account management is essential along with an appreciation of marketing and technology. Experience of engaging with customers utilising multiple methods of communication will be essential along with solid planning and analytical ability.
Responsibilities:
* Manage a Go To Market plan of activities and coordinate the various workstreams
* Develop an in-depth understanding of the market and competitors and present ideas and solutions to increase external engagement
* Deliver on strategic plans guided by the Sales & Marketing Director to grow market share in new and existing product areas
* Work alongside other Sales & Marketing team members to understand specific needs in their territories and help develop more specific targeting and analysis in relation to products and communications
* Champion effective communication means/patterns to engage with customers to relaunch multiple technology products into the marketplace and execute effective campaigns
* Monitor leads/pipeline growth through new campaigns and work with the Sales & Marketing team to convert these into customers or upsell opportunities
* Support presentations, CPD and organising external roadshows and virtual events
* Execute the Communications plan on schedule and within budgetary guidelines
* Work with the marketing support team on materials to complement the Go To Market plan.
Qualifications:
You will be a confident communicator with strong customer focus, driven to deliver results. Strong organisation skills with the ability to prioritise and manage your own workload. You will also be/have:
* Experience in a sales/account management role
* Demonstrable experience in analysing trends, customer activity and engagement
* Evidence of achieving structured revenue growth
* Experience of managing sales operation projects
* Ability to structure effective and cohesive client focussed communications
* Ability to prepare and deliver persuasive and engaging materials
* Experience of communicating technological change to external stakeholders
If you have the skills and experience required to take on this exciting challenge, within a great company, apply today! Diamond Search Recruitment is acting as an Employment Agency in regard to this vacancy.