Conference Coordinator (French Speaking)

Are you fluent in English and French? Are you looking for an exciting opportunity to use your language skills in a fast-paced Customer Service role?

We are presenting the opportunity to work for a leading Global Conferencing provider; we are currently looking for a bright and dynamic French -speaker to join the busy multi-lingual European Customer Service team. Working within this busy yet friendly office, you will be dealing with business clients on a daily basis. You will be setting up and managing live teleconferences, from office meetings, court hearings to large business events. This is an office based role dealing with inbound/outbound calls and managing the automated conference service. Above all you will consistently provide excellent customer service to valuable clients, and be an outstanding representative for the company.

This client is a successful company, excellent to work for, who are stronger than ever during the current economic climate. The company offer a welcoming and supportive working environment as well as fantastic career progression opportunities and an excellent benefit package!

You must be fluent in French & English (both spoken and written). You must also have:
•Customer Service experience (this can be retail, hospitality, receptionist, office, customer service, call centre).
•Experience dealing with business clients (B2B) would be preferable.
•Proven ability to use your own initiative and work well under pressure.
•Other important qualities are organisation, attention to detail, strong communication skills and reliability/punctuality.

This is a full-time permanent position based in Croydon, Surrey. Hours of work are Monday to Friday shifts between 6:30am – 7:00pm.

Bilingual, customer service, call centre, contact centre, events, event management, event coordinator, teleconferencing, teleconference, telecommunications, telecoms, languages, language skills