Account Manager – Existing Business
Full job description
Secondsite Abingdon
My client, a well-established company based in Abingdon, are now recruiting a Account Manager to join them on a Full-Time Permanent basis.
You will be responsible for managing newly brought on client accounts for the first 90 days to provide a fully tailored and positive service. This is a brand new role within an already existing team due to company expansion.
Primary duties:
*To manage a base of customers, maximising retention and delivering growth through a sales through service approach
*To consistently achieve/exceed individual and team KPIs and targets in order to generate sales to achieve maximum profitability.
*To participate and achieve the minimum standards required within scheduled sales campaigns and tasks
*To adhere to the agreed call cycles to ensure regular customer contact is maintained within the agreed timeframes
*To manage all customer queries effectively and within the agreed SLAs
*To prevent any credits by managing all tasks and administration responsibilities effectively and within the agreed SLAs
*To provide reports as an when required to support the sales function
*Provide an excellent customer experience by maintaining a high level of service at all times.
*To input and maintain customer records within Salesforce – with accurate, high quality information in order to enable effective customer management
*Be responsible for continually updating and maintaining your skill, product, market and competitor knowledge
Candidate required Skill Set & Experience:
*Must have previous experience within a targeted sales environment
*Must have previous experience within a consultative B2B sales environment
*Must have previous experience of managing an existing customer base
*Proactive and tenacious
*Strong team player with a strong initiative and able to work individually
*Looking to build a career and work hard to progress internally.
If you are interested in the above position and believe you are suitable the please apply.
Please note: Only candidates with the relevant skills and experience will be contacted regarding this position.
If you do not hear back from us within four days you have unfortunately been unsuccessful in
your application. Please continue to visit the website for other opportunities.
Please note that no terminology in this advert is intended to discriminate on the grounds of a person’s gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the job.
To apply for this job please visit definitejobs.co.uk.