Administration Officer

My client is looking for an experienced Administrator, preferably with previous housing officer experience. This is a customer-focused post within a busy, complex and demanding environment. A background in housing and a full driving licence would be desirable, but not essential.

Key responsibilities include;
Ensuring loss of entitlement process is followed, in accordance with laid down policies and procedures.
Working as part of a team, maintaining an understanding of Tri Service Accommodation Regulations and supporting policy and procedure manuals in the following areas: Allocations and Licences Background Information: Working within the Loss of Entitlement team as a focal point for all loss of entitlement enquiries from Service personnel and their families.
You will need to work well as part of a team and also work with little supervision using your own initiative.

General Tasks;
Make appointments for Move Out, Pre Move Out and Condition Assessment visits as required
Liaise with local housing staff
Liaise with local Unit staff regarding loss of entitlement issues
Input data on the IT Void Path Management system
Receiving and responding to telephone enquiries/correspondence from occupants/MCoC/Welfare Agencies/Local Authorities regarding loss of entitlement to occupy SFA within the UK.
Issue Notice to Vacate ensuring legal process is initiated iaw guidance from CLS.
Calculate charges for use and occupation iaw data from Homes and Communities Agency.
Inform occupants and Recoverable Team of charges.
Input relevant information onto IMS and end service pay deductions on JPA.
Issue supplementary documentation at appropriate dates, including cessation of entitlement certificates and proportionality assessments.
Preparation of Statement of Truth/legal paperwork and liaison with solicitors over all issues relating to court action, OFP and warrants for eviction.

You will possess excellent organisational and communication skills. Excellent IT and telephone skills are also essential.

For more information please contact Alice or come in for a chat at The Red Building, Old Bank of England Court, Norwich, Norfolk,NR2 4SX.

Quattro Recruitment Ltd is a specialist recruitment consultancy providing staffing services to customers across the FMCG, Industrial, Driving, Automotive and Commercial industry sectors. With a growing UK network of recruitment centres and service locations, we provide total coverage and peace of mind.