Aeroparts Business Apprentice

Company Profile:

Schenker Limited is part of the global DB Schenker network.

With 15 locations and over 850 employees, the company provides the complete range of land operations, international air and ocean freight forwarding and all related integrated logistics services and global supply chain management throughout the United Kingdom.

With around 2,000 locations in all of the world’s most important economic regions, DB Schenker has a global network geared toward customer service, quality and sustainability. This success is owed primarily to DB Schenker’s 94,600 employees, all of whom place customer satisfaction and quality at the centre of their work.

Job Overview:

Operational Duties:
•Monitor and action generic email boxes and respond in timely manner
•Arranging collection from vendors.
•Utilising Procars to produce shipping documentation in line with Company procedure i.e Hawb, Mawb
•Entry of all relevant and required information into ATOL.
•Constant monitoring and updating of relevant information in ATOL as required.
•Preparation of export / imports entries in accordance with UK HMRC regulations.
•Post Flights.
•Job file invoicing.
•Action Pending Tray daily.
•Interact with UK Customer & overseas offices to arrange Import shipments.

Customer Duties:
•Ensure all queries & complaints are investigated and responded to promptly, both from external, internal customers and suppliers.
•Support Sales & CSM with Customer visits as requested.

Administrational Duties:
•Ensure customer invoicing is completed in a timely and accurate manner.
•Ensure all rates received are passed to the Team Leader for loading into Procars for auto rating.

Skills Required
• A passion for excellence and a commitment to be the best.
• High levels of energy, sound judgement and determination to achieve with a sense of urgency.
• An open minded consultative approach.
• Ability to give and receive positive and constructive feedback.
• Attention to detail.

Training to be provided:
Business Level 3

•City & Guilds Diploma in Business & Administration

•Microsoft Office Specialist (MOS)

•One optional day from the QA Professional Development catalogue

Qualifications Required:
You must have at least 5 G.C.S.E Grades (C and above) or equivalent, Maths and English is a must.

Apprenticeship Duration 24 – 26 Months

Weekly Wage £: 175.00

Working Week: 37.5 hours (Monday – Friday, 9 – 5:30)

Personal Qualities: An enthusiastic and professional attitude and commitment to learning new skills.

Your Commitment: This apprenticeship will require dedicated and focused individuals to be fully committed to their learning. You will be working on potentially tight time scales and may be required to travel as part of your role.

Reality Check: This is a fantastic apprenticeship that will require successful candidates to be fully committed to their learning and developing their skill set.

Future Prospects: Over 90% of QA apprentices are kept on after completion of their apprenticeship programme. Additionally there may be opportunities to undertake further learning.