Account Coordinator- Fashion

This is truly an incredible opportunity for a candidate with a creative background and the drive to succeed. The client is an Award winning, high end Corporate Clothing Company based in West London. This is the ideal opportunity for a graduate with a minimum of12 months office experience in retail, clothing design or fashion working in stock control ideally working for a top end brand. You will be responsible for supporting a key Account Manager working with well-known brands from the hotel, leisure, retail and cosmetic industries.

The Company

The client is an exclusive clothing design agency working with top end brands within the leisure, cosmetic and travel industries. You will be part of a dynamic team working in support of the Account Managers.

This organisation believes in quality over quantity and emphasises this through the training and development or their employees. The position would suit a candidate who is looking to develop their career within the clothing design sector. The successful candidate will have a fantastic benefits package and full training and support. Talented employees can expect career progression within a company that regularly promotes from within.

The Position

The position entails assisting the Account Manager in achieving budgeted performance for your portfolio of accounts and delivering excellent service to your customers. It is key to develop a good knowledge of the products, the organizations systems and procedures, and services provided to each customer. To build excellent relationships both with your customers and within the business.

Responsibilities:

The Account Co-ordinator is ultimately responsible for the following areas:

• Setting up and maintaining product codes
• Monitoring stock and placing orders for off the shelf stock items
• Monitoring production due dates and chasing POs where required
• Answering incoming calls and resolving customer queries
• Communicating any changes on the account to the Customer Service Advisors
• Producing reports for the AM and/or Customer
• Processing orders for Made To Order garments and special customer requests outside of the core uniform range
• Monitoring monthly sales figures and assisting the AM in increasing sales to meet budgeted targets
• Producing pro-forma invoices and chasing payment accordingly
• Packing and despatching exceptions orders (e.g. MTO, stock items) where necessary
• Assisting with monthly invoicing
• Assisting on other accounts during holidays / busy periods
• Assisting with general office admin duties such as stationary ordering, answering entryphone etc.
• Assisting the CSA with order entry or returns processing if required during busy times
• Attending client meetings with the AM as required

Essential attributes:

As you will be dealing with well recognised international brands it is essential that you meet the following criteria:

• Professional, friendly attitude & great people skills
• Excellent organisational skills
• Ability to multi task & be flexible
• Excellent customer service skills
• Ability to work in a team
• Professional phone manner