Account Manager

A n exciting and innovative Healthcare company with various offices in the North West are seeking a new Permanent Account Manager (B2B) to join their team in Manchester, and this role is paying up to £36,000pa as a base salary. Employing around 240 staff, this organisation have enjoyed phenomenal growth in the last year, and are looking for someone innovative and ambitious, who can nurture the existing client base and upsell accordingly.
The purpose of the role is to provide the highest levels of commercial Customer Service to this businesses customers, working with complex, multi-site businesses and spotting opportunities for further sales opportunities. Please see below an overview of your key responsibilities:

• Manage customer relationships with existing clients, dealing with any queries and issues they may have
• Identify business opportunities and develop these accordingly
• Daily catch ups with clients, occasionally meeting with clients face to face
• Create new sales opportunities through networking, turning them into long term partnerships
• Manage the end to end sales process
• After-sales support
• Respond to complaints, resolve issues, and take queries
• Liaise with internal and external stakeholders
• Negotiate agreements
• Updating the system with information, maintaining the customer database

To be considered for this position, you must have the following experience:

• Experience working within a Sales environment, ideally within a B2B account management role
• Experience working within the Science or Healthcare industry
• You must be results driven
• Excellent communication skills and the ability to build relationships
• Organised, with good time management skills
• IT literate
• Must be able to work well within a team
• You must be able to work from both the Manchester and Barrow sites when required

In return you will receive:

• A competitive salary of up to £36,000pa
• 25 days holiday plus bank holidays
• Pension matched up to 10%
• The ability to work from home when you like (dependant on business requirements)
• Working within a high-growth organisation, with an innovative and dynamic culture
• Working within a friendly, hard-working team
• Other benefits

If you are interested in this role, please . Please note, I will only be in touch if you application has been successful due to volume of applications.