1st Line Support Engineer

1st Line Support Engineer / 1st Line Help Desk Engineer / First Line Support / 1st Line Service Desk Engineer / Service Desk Engineer / Help desk Analysis / Support Engineer / Cloud / Desktop / Windows / Citrix / Microsoft Exchange / £17,000 – £20,000 + Company Benefits / Croydon / Surrey

My client is rapidly expanding IT Support Services Company that provide organisations with enterprise level IT and consultancy solutions. They are looking for a candidate to join their dynamic team and provide 1st line support to their Clients. Ideally, the 1st Line Support Engineer should have experience within a support environment and a high level of customer care.

Key skills:

• 1st Line Engineer / 1st Line Service Desk Engineer will have a good working knowledge ofMicrosoft Exchange

• Exposure to Virtual technologies

• Understanding of Citrix / Terminal Servers

• Experience of MS Office

What I’m looking for:

• High level of customer care

• 1st Line Support Engineer / 1st Line Help Desk Engineer will have excellent communication skills

• Clear writing skills

• Microsoft accreditations would be advantageous

The successful 1st Line Support Engineer / 1st Line Help Desk Engineer will have a starting salary of up to £17,000 – £22,000 along with Excellent Benefits and Internal Career Progression based in Croydon, Surrey.

We are currently recruiting for the role as of immediately and for immediate consideration !