Admin / Customer Service Assistant

Working from the company’s lively office just outside of Coventry, you will be required to use your excellent attention to detail and administration skills.

SHIFT PATTERN: Monday to Friday 9am till 5pm.
£12 per hour

Support the Demand Supply team, specifically in resourcing within a change portfolio.

•Successfully support the delivery of a project or sub projects that introduce changes to the business that are aligned to Group Business Strategy
•Accountable for discrete pieces of work that form part of key work streams within a project / programme which could include elements of:
oProject administration including progress reporting
oPlanning
oRisks, Assumptions, Issues and Dependencies (RAIDs) log management
oBusiness Analysis
oUser Acceptance Testing
oImplementation
•Responsible for self development, in conjunction with Line Manager, across the full spectrum of Change Delivery activities
•Be an advocate of LiMME by considering the customer impact of everything we do and encouraging a customer centric approach to work.

Key tasks:
– Data input, analysis and production of standardised MI.
– Processing of Invoices
– Processing of temp resource contracts and engagement with agencies
– Overseeing key task relating to onboarding new starters e.g. ordering of IT kit etc
– Engaging with resources to make sure they have the appropriate systems and site access.
– Dealing with telephone/email queries relating to Resourcing
– Discrete work pieces completed to time and specified quality
– Undertaking general admin activity
– Team leaders are kept fully apprised of work piece progress and feedback is positive
– Increased customer satisfaction.

To be considered for this exciting position, please email your CV, in the first instance. The application process is subject to the successful completion of background and reference checking, including CRB and CCJ (County Court Judgement) checks

Please submit your CV in the first instance.
Adecco is an equal opportunities employer

If you do not hear from one of our consultants within 7 days of applying for this role, please assume you have been unsuccessful in this instance. Your CV will be kept on file and you will be consider for future vacancies that match your skills.
Adecco is acting as an Employment Business in relation to this vacancy. The Adecco Group UK & Ireland is an Equal Opportunities Employer.