2nd/3rd Line Operator

You will be working within a team of 7 with the following duties:
* Answering queries
* Assessing the need for escalations to relevant departments
* Accessing management consoles, windows and UNIX on a daily basis to allow ongoing monitoring and maintenance.
* Assisting with system support activities.

Due to a 24/7 operational support provided, you and the team will be working 12 hour shifts over 4 days/nights.

The ideal candidate will have knowledge of FTP, Windows server (up to and including 2008) and possess a high level of attention to detail and efficiency relating to proactive system checks.

Excellent customer service skills are necessary, as you will be liaising with other departments and teams regularly.

If you feel you have the relevant skills and experience, please submit your CV. We look forward to receiving your application.

Adecco is an equal opportunities employer.
Adecco is acting as an Employment Agency in relation to this vacancy. The Adecco Group UK & Ireland is an Equal Opportunities Employer.