Admin Assistant

Farmfoods is seeking to recruit an Administration Assistant to join our Customer Services team in Yardley on a Full Time basis.

Farmfoods are a family business with ambition. We pride ourselves on offering our customers great value, quality products from clean and tidy stores with the friendliest team in retail.

We aim to offer sensational value to customers on a great range of everyday family oriented goods.  We back up our sensational value with a focus on delivering an ‘old fashioned’, genuine and friendly customer experience.

Our central services teams are a key part of our business supporting our field and branch teams in everything that they do. Customer Services is an essential part of this and we have an exciting opportunity for a full-time, permanent Administration Assistant to join our busy Customer Service team. 

Administration Assistant Responsibilities:

Reporting to the Customer Services Manager, you will support your team in all aspects of their daily operations including; answering telephone queries and complaints from customers and branches, responding to emails, postal duties, accurate record keeping and reporting.

This is a busy role which requires someone who is not afraid of hard work and who has the ability to manage a number of different tasks in a methodical and organised way.

About You:

The successful Administration Assistant will be able to demonstrate the following skills; attention to detail, organisation, an excellent telephone manner, a high standard of numeracy and literacy, and the ability to work to deadlines. Proficiency in Microsoft Office Word, Excel and PowerPoint would also be beneficial.

The role involves direct reporting to individuals at a senior level so the successful candidate must be comfortable dealing with people of all levels.

We expect the successful candidate to have a good academic record, including grade B in GCSE English and Maths (or equivalent).  

If you do not possess academic qualifications at this level but feel confident you can demonstrate the skills listed above and that you can prove you have the drive and work ethic to succeed in this position, we would still love to hear from you.

In return for your commitment, the successful Administration Assistant will be rewarded with benefits such as:

– Competitive salary

– 30 days annual leave

– Staff discount

– Free life assurance

– Opportunities for career progression

If you would like to become our new Administration Assistant then please click “Apply” now and complete the process on our careers page (you will be directed here automatically upon clicking apply)