Accommodation Manager

Accommodation Manager

Location: Kingston Upon Thames
Salary: Up to £32,400 DOE
Contract: Full Time, Permanent

CRM is the UK’s leading independent manager of student accommodation with multiple sites throughout the UK and also manages residential facilities for corporate clients. The Accommodation Manager is a critical role for the success of any student development.

CRM promote a caring and involved relationship with our student customers. We provide a warm, welcoming and exciting place to live.

The successful applicant must enjoy developing a professional but personal relationship with our student customer, parents, University’s Accommodation Officers and our Clients.

Our new site called Kingston Plaza is a brand new student accommodation for September 2015, conveniently located not only close to the universities but also to the wide range of bars, clubs and restaurants that Kingston has to offer.

The Role:

• Ensuring a warm, welcoming environment to students, parent and visitors to the sites
• Responding to tenant queries and maintenance issues throughout the academic year
• Ensuring the sites are safe environments in which to live and work
• Prompt collection of rents and controlling the budgetary targets for the site
• Marketing and promotion of the accommodation
• Undertaking regular inspections of flats
• Undertaking routine daily/weekly safety inspections and updating the web based safety management system
• Establishing and developing working relationships with suppliers and contractors
• Being part of the out of hours rota for emergencies
• Supporting the management of the site in compliance with ANUK National Code of standards
• Working with University accommodation team delivering a quality service
• Active liaison with University staff including attending regular meetings with relevant bodies

The Person:

• Experience in facilities management, property management or hospitality sectors
• Experience of working to budgets and targets
• Experience in producing weekly and monthly KPI reports
• Excellent leadership and interpersonal skills
• Good level of computer literacy using Microsoft Word, Excel and Outlook
• Excellent communication skills displaying sensitivities to and understanding students needs
• Must be pro-active and able to use initiative in order to make the site the best available
• All candidates need to be able to prove work eligibility

The Benefits:

• Annual salary review
• Life Assurance Scheme
• Childcare Vouchers Scheme
• 20 days of annual leave, increasing up to 25 days with length of service
• Exclusive scheme for employees only (recently included 20% off Apple, 50% off Gym memberships, 25% off roadside assistance, 45% off Disneyland trips – lots more!)
• Organised, subsidised SOCIALS

All candidates need to be able to prove eligibility to work in the EU.

If you have the skills and experience we require for this role and are looking for a new challenge please email your CV to us with a relevant cover letter, explaining why you are a good fit for this role.

Keywords: Accommodation Manager, Maintenance Manager, Property Management, Facilities Management, student accommodation manager, Building maintenance, Assistant Accommodation Manager, Assistant Maintenance Manager