Account Manager

Role and benefits overview

The purpose of the job is to handle day to day account queries from Partners, to build good relationships with key partners and be the first point of contact for account queries.

Account Managers will manage select accounts to maximise spend, and proactively promote new products and initiatives. You will focus on outbound sales campaigns to enhance sales activity and generate new business. The Account Manager will also be required to handle customer queries and complaints in accordance with company policy.

Responsibilities

• To manage day to day queries from Partners and Brokers
• Providing ongoing support and training to existing customers
• To ensure targets are met through up-selling and cross-selling to Partners and Brokers
• Enhancing sales activity and generating new business
• Handling customer complaints in accordance with company policy
• Maintaining up to date records of account activity and feedback
• Collating and reporting any system issues
• Effective management of selected Key Accounts

Candidate Qualities

• Excellent team working skills
• Excellent communication skills; a confident and engaging approach
• Ability to work under own initiative and to prioritise a busy workload
• Work in a professional and composed manner at all time
• Ability to commit fully to the role and perform at a high level
• Good understanding of Microsoft Office packages, including Excel, Word and Outlook

In return for your commitment and enthusiasm, we offer the following benefits:

• A holiday entitlement of 30 days leave (including bank holidays) rising to 34 days (including bank holidays) after 2 years service
• Childcare vouchers with tax and NI savings
• Access to an online savings centre where you can purchase gift vouchers for well known brands at a discounted price
• Recommend a friend scheme – Employees who recommend a family member or friend to join the company may be eligible for a monetary payment
• Fully funded Company events twice yearly
• Death in Service benefit of 4 x basic salary
• BUPA healthline giving access to confidential health advice
• Dedicated coaching, training and development to ensure that you can continually improve your skills and develop your career

The Company

Simply Online Leads (SoLeads) is part of Simply Online Media Limited who operate a number of brands including SoSwitch – a leading price comparison site. We are part of the successful Mitchell Farrar Group of companies who have been established for over 9 years.

SO Leads is one of the UK’s leading lead generation companies, using an effective and flexible lead generation system we provide high quality leads throughout the UK; our leads are 100% exclusive and delivered within seconds.

The Management Team have a combined industry experience of over 45 years and moved from moneysupermarket.com in 2011 to establish Simply Online Media Limited.

If you relish the opportunity of working in an exciting atmosphere, and have the ability to shine in a key role, we’d love to hear from you. To find out more please apply via the web link and we’ll be in touch.