Apprentice SAP Support Consultant

Level 3 IT Apprenticeship

Job Title: Apprentice SAP Support Consultant, 1st/2nd Line

Location: Chester, Cheshire

Salary: £9,000

Benefits: On Site Parking, Generous Holidays, Fantastic job progression

Duration: Permanent

Start date: January 2015

Hours: Monday to Friday, 9am – 5.30pm

Estio Training has an excellent opportunity to join a well-established and rapidly growing IT Solutions Provider based in Chester. They are an accredited SAP Channel Partner, operating across the UK and Ireland, and specialise in the market leading ERP solution SAP Business One.

If you are aged 16 – 18, have 5 GCSE’s at grades A*- C or equivalent (including English Language and Maths), and would love to work in IT, then you can apply for an Estio Apprenticeship.

Main Duties of the post:

You will be responsible for providing 1st and 2nd line support to the company’s client base, focusing on SAP Business One. You will also be supporting the consultants with various duties on behalf of clients such as data manipulation, report write up, spec reviews, report writing and so on.

Skills Required:

• Good Knowledge of MS Office applications.
• Understanding and enthusiasm of IT
• Pleasant and friendly manner
• Well-spoken with excellent people and communication skills
• Ability to work under pressure and to tight deadlines
• Ambitious with an appetite to learn

Personal Qualities

• Confident with excellent interpersonal skills
• Flexible to work outside core hours
• Ability to manage expectations and tasks within required timescales
• Ability to self-motivate and work under pressure
• Organised with the ability to prioritise
• Reliable and punctual
• Professional approach
• Desire to deliver exceptional service
• Ability to communicate with users of all levels within the business

Progression:

It is intended that the right candidate will progress into a Business Consultant role, undergoing training to become a certified SAP Business One Consultant.

Training Provided:

The Estio Training IT Apprenticeship programme gives young people the opportunity to get hands on experience in the IT industry whilst still employed in a real paid job with no cost or debt.

Learners will receive twelve weeks of intensive training. Whilst in the workplace, apprentices will also receive continual assessment, and help and guidance from a dedicated trainer who will be there to ensure that they get the most from their work experience.

Training will lead to industry-recognised qualifications including:

Advanced apprenticeship for IT, Software, Web and Telecoms Professionals
Level 3 Diploma in Professional
Competence for IT and Telecoms Professionals
BTEC Level 3 Extended Diploma in ICT Systems and Principles
Functional skills, Maths L2, English L2 and ICT L2
PLTS and ERR
CompTIA A+

Estio training also offer the following optional units:

MCTS on Windows 7
MCTS on MCSA, MS Solutions Associate
MCITP on Windows Server 2008
CompTIA Network+
CompTIA Security+
MCSA Windows Server 2012