1st Line IT Support / Help Desk Assistant

Amy/BCR/4303 – 1ST Line IT Support / Help Desk Assistant

Enthusiastic, strong communicator and a desire to progress in IT? If this describes you then Bell Cornwall Recruitment would love to hear from you! We are recruiting a 1st Line IT support assistant for a growing full service National law firm. If you are a natural problem solver and ideally have experience within IT or professional services this could be the perfect opportunity for you!

Main duties of 1st Line Support / Help Desk Assistant:

• Providing desktop hardware and software support
• Using Active Directory to create users and reset passwords
• Updating service desk system in accordance with internal procedures to log all queries and incidents
• Carrying out initial incident diagnostics and resolve where possible and escalate to 2nd and 3rd line where necessary
• Delivering support for home workers and client site visits where approved by senior IT management

Flexibility is also key in this role and you will be available to work on a shift basis between the hours of 8am -6pm, along with occasional travel to other offices. If you feel that you have the knowledge, experience and you are armed with a proactive and ‘can-do’ attitude to be a superstar in the IT Department, polish up your CV and .

Interested? Please click the ‘APPLY’ button now!

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BELL CORNWALL RECRUITMENT

(For the purposes of recruiting for this vacancy Bell Cornwall Recruitment is acting as a recruitment agency. Bell Cornwall Recruitment is an equal opportunities employer who welcomes applications from all age groups)