1 X Part Time Customer Service Advisor

Our client, a successful and expanding company based on the outskirts of Sutton Coldfield are looking to recruita Part Time Customer Service Advisor

Duties to include but are not limited to:

• Taking inbound calls
• Accurately assess file status and documentation on receipt of assigned claims
• Correctly validating claim type, whether credit repair, third party or policyholder insurance
• Effectively monitoring the timely progressing of assigned claims to deliver agreed targets, customer expectations and business objectives
• Verifying correct documentation is received to standard and recorded correctly
• Maintaining effective customer contact using a variety of communication channels
• Working with colleagues internally to presenting good quality recoverable claims
• Associated administration duties

Key Skills:

• Previous high volume of customer service experience
• Strong interpersonal and communication skills
• Effective time management, organised, able to manage a busy workload
• Ability to work in a target driven environment
• Must have own Transport

Working hours:

Monday, Tuesday, Wednesday

9:00am – 17:30pm

Salary:

£ 17,500 – £18,000 ( Pro rota )

Please forward your CV if you feel you have the necessary skills and attributes to be successful in this role.

Please note; due to the high volume of CV’s we receive if you have not had a response to your application within 5 working days please assume on this occasion you have not been successful.