Account Director – IT Services

My client is a well-established provider of specialist IT services with a client list consisting almost entirely of FTSE 100 companies and Government departments. They are world leaders in many of the areas they operate in, are growing by over 30% yoy both in the UK and overseas, and their technical expertise is recognised by the British Government. As part of their continued expansion they now wish to hire an additional Account Director.

The Account Director will be responsible for growing an agreed portfolio of accounts to become significant revenue contributors. Working very closely with practice leads and the Head of Sales, the Account Director will develop the account strategy for each customer and enable close engagement across all areas of the business. The criticality and technical complexity of the services my client offers ensures that the process of building customer relationships is many-layered, and requires careful management by the Account Director to reach a successful conclusion.

The successful candidate will have solid direct sales experience gained selling in an IT solutions, telecoms or similar environment. Specific knowledge of my client’s technology area is not required, so much as an understanding as to how to build strategic client relationships. Candidates need to be highly motivated, intellectually curious and hungry for success. It is essential that candidates are able to demonstrate the management of complex sales processes and ability to engage with a wide variety of stakeholders. Training in structured sales management techniques such as Miller Heiman or SPIN will be highly advantageous. Above all candidates will need to be passionate team players, able to blend their skills with my client’s existing world-class capabilities.