Project & Compliance Administrator
Job Description
Working Well, Support to Succeed – Fixed Term to March 2025
Salary: up to £26,000
Job Type: Full Time, Fixed Term
Location: Oldham
Benefits: Competitive pension, 26 days holiday plus bank holidays, increasing with service, cycle to work scheme, season ticket loans for public transport plus much more.
Support To Succeed – Project and Compliance Administrator
Working Well: Support To Succeed is a new programme of activity which identifies, engages, and supports economically inactive Greater Manchester (GM) residents (aged 19 and over) who are furthest away from the labour market, with complex needs (including those who are not engaged with mainstream provision) to address barriers and achieve positive onward destinations.
You will work as part of a team operating across the Athena partnership delivering the compliance and administration function of the Support To Succeed contract. You will be based within a designated delivery team but work collaboratively across the partnership to embed a one team approach. As a highly organised individual, you will bring your experience and skills of working in a contract compliance background to implement a culture that exceeds contract performance and enables maximum impact on participants to be delivered.
Key Responsibilities
- Work closely with the Operations Manager Team Leader, Keyworkers and Community Engagement Officers, along with the Growth company to develop systems that embeds a culture of compliance.
- Ensure processes are followed and monthly individual targets and KPI are compiled and submitted in line with contract requirements.
- Coordinate and develop compliance systems working closely with the wider delivery team to mitigate risk.
- Work closely with Project and Compliance Administrators across the partnership with a one team approach.
- Complete timely and accurate casework supervision with all Keyworkers in your team
- Experience of working on target driven programmes or contracts ideally in a support or employment focused environment.
What you’ll need
- Excellent written and verbal communication skills, with a range of stakeholder and participants accessing the service.
- Able to effectively communicate with and present to internal and external stakeholders at all levels, including report writing.
- Experience of interpreting complex requirements into simple user instructions and processes
- Able to present and interpret data and information to identify and recommend areas for improvement.
- Be prepared to work flexibly, across Greater Manchester, based at several sites.
- Great Places Housing Group is committed to safeguarding and promoting the welfare of children, young people and adults and expects all our colleagues to share this commitment; this role is subject to a basic DBS check
What we need from you
- A passion for customer service
- You will be required to attend a number of face to face training sessions as well as virtual sessions and e-learning this part of your role is vital and of equal importance as the day to day aspects
- Great Places Housing Group is committed to safeguarding and promoting the welfare of children, young people and adults and expects all our colleagues to share this commitment; this role is subject to a basic DBS check
What we give you in return for your hard work and commitment
Pension | DC Scheme (up to 10% contribution from both colleague and Great Places)
WPA | Healthcare auto enrolled at no contribution level with £1250 of savings available- option to increase & add on family members
The Market Place | High street, restaurant & supermarket discounts, gym memberships, cycle to work, smart tech loans and much more
Annual Leave | Start at 26 days annual leave, increasing up to 30 days + Bank Holidays
Savings Club | You can put aside money each month for 11 months to help you save for that special something (pays out in Novembers salary)
Reward & Recognition | You Count Rewards are individual reward’s for going ‘above & beyond’ | Compliance based training bonuses paid annually
Help with transport | We offer season ticket loans, an affordable way to purchase season tickets for public transport at discounted rates .
At Great Places we believe the wellbeing of our colleagues is vital to enable them to deliver to great services, all your benefits can be used inside and outside of work.
Great Places reserves the right to close the advertisement early, should we receive enough applications.
Interviews can take place on the 12th and 13th February 2024, if convenient.
REF-211354
