Business Improvement Manager
Job Description
Business Improvement Manager
Our client is a Top UK law firm that have need for a Business Improvement Manager sitting within the Quality & Risk Team. You will be working closely with the Change Board and all areas of the firm assisting in identifying processes and functions that improvement is required. The ideal Business Improvement Manager will have demonstratable experience delivering process improvements within professional services, ideally legal or accountancy backgrounds.
On Off
- Salary up to £50,000 depending on experience.
- Hybrid working
- 25 days holiday plus bank holidays
- Corporate responsibility days
- Auto enrolment pension scheme
- Local business discounts
Business Improvement Manager Role
- Applying process improvement methodologies, and lean principles in the review of processes and functions across the firm, reducing waste, improving efficiency, and user experience and instilling a digital first culture
- Responsible for ensuring all processes and functions comply with applicable Management System Standards such as ISO9001, ISO14001, ISO27001, with the SRA Standards and Regulations and with any relevant legislation such as UK GDPR.
- Utilise project and change management skills and engage with firm’s Central Service teams.
- Conduct research, data collection, and analysis to support process of performance improvement.
- Based out of the Cardiff office of firm, whilst attending other sites upon request
Business Improvement Manager skills and experience
- Lean Six Sigma and strong knowledge of end-to-end process modelling and analysis.
- Demonstratable experience delivering process improvement.
- Experience working in a legal profession desirable but not essential.
- Exposure across diverse business domains and working with cross-functional teams.
- Knowledge of workflow and process automation
If you require more information or know of a Business Improvement Manager who might be interested in this opportunity, we welcome your application.
