Sort & Transport Administrator – Wednesbury

Role Overview

Sort & Transport Administrator

• Location: Wednesbury (WS10)
• Salary:£20,238 Per Annum
• Shift Pattern: Sunday 07:00 – 14:00 & Monday – Thursday 08:00 – 15:00 (35hrs per week)
• Contract: Permanent

To provide Administrative support to Yodel’s Transport and Sort Departments, responsible to the Admin Team Manager you will ensure all employed and agencies hours are collated in an accurate and timely manner in preparation for payment. Investigate source of payment queries find solutions in line with departmental processes. Ensure all data is reconciled against supplier invoices to ensure smooth payment process. Create and issue purchase order numbers to suppliers through the use of Coda. Provide cost information to the finance department in line with the wider organisational reporting requirements. Process all consumables for the Transport and Sort departments.

What you’ll be doing

Ensure sufficient provision for purchase order amounts according to operational management forecasts. Produce PO’s and receive in purchase order amounts as appropriate. Maintain Coda account according to procure to pay policy. Liaise with suppliers on issues regarding administration purchase orders and invoices.

Provide accurate cost and flash information to finance and department by collating information from Operational sites. Liaise with management and supporting departments as necessary to validate information.

Ensure all employed and agency hours are collated in an accurate and timely manner in preparation for payment, Input hours worked to payroll programme accurately and to agreed deadlines in accordance with the various Terms and Conditions.

Find resolution for individuals experiencing pay queries and communicate these through e-mail, telephone and face to face contact with the workforce. Look for improvement opportunities through analysis of query data.

Ensure accurate attendance records are maintained for employed and agency using ESP, T&A and operational schedules and data. Record, produce and distribute KPI reports as required by Management.

Ensure general office duties are completed promptly and efficiently including filing, telephone queries and email. Prioritise own workload to meet fixed timescales.

Support the Admin Team Manager in the efficient running of the department. Carry out any other reasonable management request in a timely and accurate manner.

What you need to show us

Intermediate computer skills inc. Excel, Word, Power-point .
Excellent communication skills, telephone and written.
Ability to work under own imitative and demanding deadlines.
Confidentiality regarding sensitive information.
Able to contribute towards good team working.
Proven experience within an office environment.
Positive attitude with a good understanding of quality customer service.