Contact Centre Claims Advisor
Full job description
Bridge Recruitment Ltd
Salary: £27,600 per year
Do you want to work for a unique organisation that really cares about its members and
employees? My client, a long-established health and wellbeing organisation, is looking for Contact Centre Claims Advisors to help them provide 1st class service to their members.
With an exceptional telephone manner and an enthusiastic, passionate attitude, you will be the first port of call for any members requiring information or assistance. No two days will be the same in this role as you will be dealing with members with a variety of health issues.
What’s in it for you?
- Salary of £27,600per annum
- 37.5 hours per week, Monday – Friday, variable shift patterns between 08:00 – 20:00
- Free health plan membership and corporate cash plan (help towards other treatments including dental)
- Discount on company products and discount and cashback with hundreds of retailers
- Free onsite parking and a cycle to work scheme
- Unlimited access to £500 Refer a Friend Bonus Scheme
- Free onsite gym
- Excellent training and progression opportunities
Your new role as a Contact Centre Claims Advisor
- Acting as the first point of contact with the Member Services department, providing excellent service and using your initiative and discretion while assisting members
- Identifying and recording important information during, sometimes difficult, calls
- Confidently leading callers through the company’s services and determining the best outcome for them
About you
- Self-motivated and resilient individual who can be empathetic at all times
- Excellent telephone manner and the ability to adapt to different situations
- Enthusiastic, passionate and positive!
- Desire to help others and offer the best possible service at all times
Due to the nature of the role, previous experience within a call centre environment would prove advantageous, though it isn’t essential as full training will be provided.
You’ll need to be available for the full six weeks of training for the position, as my client will be unable to hire anyone unable to make the commitment.
If you’re interested in a new role as a Contact Centre Claims Advisor and have the skills,
We receive numerous applications for each role and do our best to ensure that you receive a response. We will either email to let you know your application is unsuccessful, let you know we are adding you to our database for future roles, or contact you to discuss the role you applied for. If you have not heard from us within a week, it is likely you haven’t been shortlisted for the role.
Bridge Recruitment Ltd is acting in the capacity of a Recruitment Agency for permanent roles, and an Employment Business for temporary assignments.
To apply for this job please visit definitejobs.co.uk.