Senior IT Systems Analyst

Salary: £66,000 per year

My client are a global organisation and leading provider of marketing services for some of the worlds most well known brands. The business employ over 4000 people worldwide and are going through a huge period of growth.

To support the businesses growth, we are looking to hire a Senior IT Systems Analyst on a permanent basis, based in Wakefield. The role will be a key member of the 3rd line support & BAU IT Infrastructure team, responsible for ensuing the performance and reliability of existing server/cloud estate & ensure applications meet agreed business service levels.

Responsibilities will include but not be limited to:

• Act as point of escalation for 1st and 2nd line support team
• Maintain performance and reliability of windows server estate environments

• Take responsibility for 3rd line BAU support, provide infrastructure support on all server and system related issues and maintain the existing infrastructure, investigate and implement new technology; implement new services and fully manage existing platforms to agreed business service levels.

• Take lead in root cause analysis to avoid re-occurrence of the same / similar system and network issues.

Experience Required:

• Strong 3rd line technical BAU support background in a large enterprise environment
• Understanding and working knowledge of Microsoft networks
• Good knowledge and understanding of Firewalls such as Sonic Wall, Fortigates, Cisco ASA’s or equivalent technologies

• Solid Office 365 3rd line escalation support experience.
• Excellent interpersonal and client-handling skills with the ability to manage expectations and explain technical detail.

In return the business offer a dynamic role with lots of opportunity for growth and career development, a basic salary up to £66,000’000 DOE, an annual bonus, competitive pension scheme and 33 days annual leave.

To apply, please send your up to date CV for immediate consideration

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