Senior Medical Administrator / Paralegal

Senior Medical Administrator/Paralegal

Location: Sutton Coldfield, West Midlands
Salary guide: £26,000 – £28,800DOE
Hours: Full time 40hrs per week – Monday-Friday (Part time minimum 3 days per week)

Our company continues to grow with increasing demand for our trusted, focused service to support patients and families, established in 1995 we provide services for the NHS throughout England helping people choose nursing homes and supporting the NHS in analysing medical records and checking these are accurate and 100% perfect. CHS Healthcare provides expert support, advice and direct delivery of individualised care services direct to the NHS, and on behalf of the NHS.

About the role:
You will be supporting the team with the management of projects, gathering information and undertaking enquires as and when is necessary within our Continuing Healthcare and Retrospective Review team. CHS reviews the past medical records of NHS patients to assess their eligibility for government spending. You will provide case scrutiny where you will analyse medical records and log any inaccuracies. This is a high level administrative position needing attention to detail and the ability to understand complex clinical records and the strength of character to challenge issues where needed, there will also be a strong secretarial element to the role.

The main duties will consist of:

• Ensuring all urgent and/or confidential communications are received and distributed from/to relevant parties in a timely manner
• Supporting teams in project management and participating in department events
• Working with all team members in the collection of information for performance reporting on relevant team projects
• Acting as a point of contact for clients, case managers, and claimants, dealing and responding effectively with complex queries from stakeholders and passing on relevant information to appropriate team members sensitively and autonomously
• Developing and maintaining effective electronic and paper filing systems, to ensure that information is kept securely and is accessible to other members of the team
• To provide administrative support including when appropriate to all team members to support a range of department initiatives
• To provide case scrutiny;
o Receiving and cataloguing of all clinical data and claims correspondence.
o To order files as requested
o To assist the clinical team in case triage
o To effectively manage the case tracking system
o To assist in the critical appraisal of data
o To transcribe clinical data

What sort of person are we looking for?
Ideally we are looking for an experienced administrator who has experience in dealing with the public and highly sensitive and confidential information, this role may suit a recent graduate, medical secretary or someone with a paralegal background with strong IT skills (outlook, word, excel PowerPoint and access). You will need high levels of concentration and attention to detail, organising and prioritising you own work load you must love to work in a high pressure environment often working to tight deadlines. You will be dealing with highly confidential and sensitive data and thus must be highly professional, trustworthy and empathetic.

Naturally, we would welcome applications from persons with recent experience of similar roles within the Health sector. A knowledge of NHS Continuing Healthcare and Retrospective Review would definitely be an advantage.

You will need to be highly organised and reliable. There is a large administrative component to this work and you will need to enjoy keeping on top of the details with excellent PC/secretarial skills.
You must be motivated to direct your own work, but equally able to communicate well with your team and the different health and social care agencies involved with each individual. The role is challenging but highly rewarding and would suit an individual who is analytical, a perfectionist and able to analyse data and persuade others.

Many of our employees are of graduate calibre, most with 5 GCSE`s at A-C level and above. Ideally we are looking for individuals who have pushed themselves gaining other relevant qualifications.

For the right individual there are significant career opportunities.

Next steps
Please send your CV including your mobile number on your CV as you will be sent a text if you are shortlisted for the initial stage of the interview process.

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Closing Date for applications