Solution Architect

Salary: £36,000 – £42,000 per year

The role: To work alongside the Account Team in Ireland working on and delivering complex IT solutions to our key Accounts. The role will involve identifying new business and establishing relationships with new and existing customers. Along with strong people skills, the post requires an in-depth knowledge of the latest technologies combined with a track history of delivering complex IT solutions across various business sectors. It is crucial that the successful applicant is willing to keep up to date with the latest industry developments on an ongoing basis and share such knowledge both internally and externally.

Main Duties and Responsibilities:

* Architecting and designing and delivering complex VDI solutions based on VMware, Hyper-V or Microsoft Azure including:

* Citrix: Virtual Apps and Desktops – on premise and cloud with Citrix App Layering, Workspace Environment Manager and Citrix ADC

* VMWare Horizon – vSphere, Dynamic Environnent Manager, App Volumes and UAG

* Azure Virtual Desktop – FSLogix, Microsoft Endpoint Manager

* MFA Solutions and integration with VDI products

* Customer-facing, delivery and implementation of IT Projects in one or more of the following sectors – Financial Services, Insurance, Education, Public Sector, Health, Tech and Media

* Managing complex infrastructure migrations, with no or minimal impact on the services

* Establishing and consolidate relationships with Public and Private sector clients, liaising with the Technical and Enterprise Architects, Project Delivery Managers, and Senior Management

* Working in conjunction with internal Sales, Pre-Sales, and Project Managers teams

* Identify new business opportunities in new and existing clients

* Increase customer satisfaction by delivering high-quality consulting services on time and on budget.

* To work with our technical architects to implement and deploy leading edge technologies to our customer base.

* Identify opportunities to develop solutions for our customers.

* Assist in the delivery of successful leading edge proof of concept and early adopter projects.

* Excellent communication skills and interpersonal skills with an ability to relate to non-technical audiences.

* Ability to address customer business requirements with effective solutions.

* Ability to effectively estimate the effort required to deliver results and to correctly set customer expectations.

Experience and Knowledge:

Essential Criteria For The Role

Have successfully completed many implementation and migration projects across different clients

Have expertise in design and implementation of VDI infrastructures (compute, storage, network, end points)

Have in-depth knowledge of Citrix VDI solutions

Desired Criteria For The Role

Experience of Citrix Cloud and associated architecture

Knowledge of VMWare Horizon VDI Solutions

Knowledge of Azure Virtual Desktop

Knowledge of Citrix ADC

Knowledge of Microsoft Endpoint Manager

Knowledge of profile management solutions

Knowledge of Thin clients and management

Active Directory (Azure Active Directory and on-premise)

Knowledge of Authentication Solutions (MFA)

Certificate Services

Monitoring Solutions for VDI – ControlUp or similar

Knowledge of public cloud solution (AWS and Azure)

Windows Server products, Active Directory, DNS, and DHCP

Basic knowledge of programming language (Powershell)

Experience with Enterprise networking concepts (DNS, TCP, Firewalls, Proxy Servers, DMZ)

Large user migration, deployment and support

Experience of VMware products including ESXi, vCenter, vRealise, vSAN

Experience of installing and configuring Windows 2019, 2016, 2012.

Experience of Microsoft SQL Server to latest version

Experience of implementing highly available solutions

Experience of SIEM and discovery products and knowledge of the products currently available.

Knowledge and experience of the principles and methods of computer configuration and operations.

Knowledge and experience of designing complex technical solutions

A sound knowledge of general networking principles and TCP/IP

Familiarity with desktop operating systems and a variety of application software.

Education and Qualifications, one or more of the following:

Citrix Certified Professional – Virtualisation, preferably Citrix Certified Expert

Microsoft 365 Certified: Modern Desktop Administrator Associate

VMware VCP Desktop & Mobility, preferably VCAP

VMware VCP – Digital Workspace 202x

Other Microsoft qualifications, MCSE or higher

VCP-DCV

Interpersonal Skills:

Customer oriented attitude and ability to build a strong relationship with them

An ability to deliver with deadlines and with minimal supervision

Ability to work in a fast paced environment and to work to meet targets.

Excellent customer facing and telephone skills.

Effective communications and interpersonal skills including the ability to write clear and concise documentation.

Good decision making and problem-solving skills.

Ability to identify, develop and implement innovative and flexible approaches to support delivery.

A high level of self-motivation together with a willingness to learn new skills.

A flexible approach to the job.

Can demonstrate exceptional levels of customer service and care.

Strong time management and coordination skills.

Willing to travel for work purposes

A full driving licence – preferably clean

Location: Republic of Ireland

Hours: The nominal working week is 37.5 hours, although a degree of flexibility is both offered and expected. In specific circumstances there may be a requirement to work additional hours.

Additional Information:

* Must have the right to live and work in the Republic of Ireland

* Due to our location, access to own transport is essential.