Administration Assistant / Data Entry Clerk

British Corner Shop was established in 1999 and is now a rapidly growing Ecommerce business with an annual turnover of £26,000 M. The company delivers food and groceries worldwide to British Expatriates, and individuals living or working abroad. The business also has a large wholesale arm, and exports food globally.

As an Administration Assistant / Data Entry Clerk you would update, maintain and retrieve information using excel and our bespoke administration system. So if you enjoy working with computers and can type quickly this job could be ideal for you.

will interact with customers to provide and process information in response to enquiries, concerns and requests about products and services. General administrative activities, including:

* Data Entry
* Inbound and outbound calls
* Inbound and outbound emails
* Order processing
* Handling enquiries
* Taking ownership of all problems, you will strive to resolve queries quickly and efficiently
* Invoicing and Credit notes
* Stock Ordering
* Resolving complaints
* Working to quality targets
* Escalating issues where necessary internally and externally
* General admin activities
* Liaising with stock controller regarding order processing

An ideal Administration Assistant / Data Entry Clerk will hold the following skills and experiences:

* Ability to quickly and accurately enter data
* A positive attitude to work
* Previous customer service experience
* An excellent telephone manner
* Excellent time keeping skills
* Strong numerical skills
* Listening skills
* Strong written and verbal communication skills
* The ability to resolve complaints and queries
* Accuracy and close attention to detail
* The ability to work in a team environment
* I.T. literate
* Microsoft office experience is essential, particularly Excel Spreadsheets
* Keen to take on new tasks and quick to learn new skills
* A positive, solution orientated approach

Your working hours will be Monday – Friday 9am – 5.30pm.

In return you will receive a Salary: £26,000per year.

For an opportunity to join this expanding company please submit your CV online.