Receptionist / Administrator

Salary: £26,000 per year

My client is seeking an experienced Receptionist/Administrator to join their friendly team, on a permanent full-time basis. This is a varied role and includes reception and administrative duties.

The location of this vacancy, offers easy accessibility situated on the east side of Ipswich, free on-site parking and a modern office environment. This client values somebody who is very personable, has a proactive approach and self-motivation.

Monday – Friday, 08:15 – 17:00
£17,000 – £20,000 DOE

Reception Duties:

• Answering incoming calls promptly and distributing, as required
• Monitoring company emails continuously throughout the day, and forwarding to the relevant team.
• Greeting any visitors to site, (via a camera system and in person) and signing them in
• Providing refreshments for visitors and meetings.
• Organising maintenance/breakdown services of office equipment e.g. printers, water heaters.
• Checking if there are lone workers and completing the electronic register accordingly.
• Phoning those that are working alone throughout the course of the day, to check all is ok. If there is no response, reporting to the Contracts Manager. Record on the lone workers spreadsheet.
• Testing of the fire alarms, checking dials on fire extinguishers and that emergency exits are clear. Running the water facilities, for maintenance reasons.
• Sending active site lists to Contract Managers, to update them on a Monday morning, chase on Thursday morning if not received.
• Opening up the switchboard in the morning, if you are first Administrator on site.
• Opening daily post, scanning any invoices to the accounts department. Distribute incoming post to correct persons.
• Franking of post late afternoon.
• Ordering office supplies such as ink, foyer flowers, catering for meetings and accommodation for staff, as and when required

Administration Duties:

General admin support for department – letter typing, scanning, filing etc.
Site returns – scanning and archiving documents from site.
Contract Support – printing drawings, uploading to databases, monitoring project emails, general admin for small works projects.
Create estimates on internal databases.
Experience Required

Previous Reception or Customer Service experience
Personable, friendly and approachable
Proactive and self-motivated
Professional telephone manner
Confident admin abilities, including the use of Microsoft Word and Outlook
Good time management and organisation skills