Information Request Officer

Based in the heart of Wilmslow, Ashley Howard is one of the North Wests leading financial reclaim experts. Due to the rapid expansion of our company, we are seeking team members to join the existing Pre Information request team.

As a member of the PIR team you will be responsible for liaising with the banks to identify mis-sold insurance products through the Pre-Information Request and Data Subject Access Request processes we already have in place.

• Closing Date:
• Salary: £26,000per yearp/a
• Holidays: 20 days paid holiday p.a. plus public holidays
• Hours: Monday to Thursday 9am – 5.30pm.
• Friday 9am – 5pm
• Working in a modern environment.
• In a central location close to transport links such as train and bus.

Duties will include but not limited to: –
• Inputting client’s information.
• Liaising with the banks and lenders, verbally and through our CRM system.
• Contacting the clients requesting further information.
• Adhering to all regulatory obligations.

Essential Criteria:
• Effective communicator
• Client focused
• Ability to work under their own initiative as well as part of a team
• Ability to communicate effectively with both clients and team members
• Excellent communication skills

Although previous claims administration experience would be preferable a candidate with a willingness to learn and who fitted the essential criteria would be considered for this role in this rapidly growing company