Used Car Sales Performance Manager

Salary: £48,000 – £78,000 per year

About the role

Sytner Group is looking for a passionate and driven Used Car Performance Manager to join our motivated sales team at Sytner Cardiff BMW.

As a Sytner Used Car Performance Manager, you will report to the Head of Sales and will be primarily responsible for driving used car sales performance and profitability, motivating and coaching a team of Sales Executives and managing the preparation standards of used car stock within the centre. You will implement effective sales plans and ensure that your team delivers outstanding levels of customer service, dealing effectively with any instances of customer dissatisfaction. You will implement processes and training to ensure all customers are delighted with the experience of enquiring on, or purchasing, a used vehicle through Sytner Cardiff BMW.

This is a full-time role which include working every other weekend with a set weekday off, to ensure we provide our customers with the highest possible levels of service. Access to our BMW company car scheme is included.

About you

This role would suit an individual with a broad knowledge of the motor trade and somebody with an outstanding track record in either sales or sales management within the motor industry. Well-developed leadership and communication skills are also required.

You will need exceptionally high standards, great initiative and the ability to work in a logical and cost-effective manner. You will be able to bring new and innovative ideas into the department and will continue to drive performance, whilst challenging the status quo.

Why Sytner?

Group are delighted to provide an industry-leading benefits package.

We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential.

• Enhanced Holiday Entitlement – 33 days inc. bank holidays
• Industry-leading Maternity, Paternity and Adoption Pay
• Career Development
• Recognition of Long Service every 5 years
• Discounted Car Schemes
• High Street Discounts
• Discounted Gym memberships
• Cycle to work scheme
• One day a year paid voluntary / community work
• Business social events

At Sytner, our values and the way we behave are important to us. We have a working environment where we value and respect every individual’s unique contribution, supporting our colleagues to thrive and achieve their full potential.

We are committed to creating an equitable environment and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief.

As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process.

For more information around reasonable adjustments and the recruitment process please click here.

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We represent over 23 of the world’s most prestige vehicle brands, across our 140 UK dealerships.